Stop managing every project.
Start running your business.
Most businesses have invested in good tools — project management, CRMs, the lot. But the team is still drowning in manual work. Updates everywhere, too many clicks, people working around the software instead of with it.
It's not that anyone's done it wrong — these tools are built to be generic. Making them truly fit your specific business is a specialist skill, and it's not something anyone should be expected to just figure out.
It's like cooking — the ingredients are all great now, but getting a proper dish out of them? That takes a chef. That's us.
Book a Discovery CallNo unnecessary tools. No generic frameworks.
You're spending your best hours on work
the right setup should handle.
Every service business runs on software — project management tools, CRMs, calendars, communication platforms. But most of the time, those tools are creating more admin than they eliminate. Your team spends hours on status updates, manual handovers, chasing information across platforms and doing routine work that should be automated.
The result: your team spends hours on status updates, manual handovers, chasing information across platforms and doing routine work that should be automated. The tasks that actually need human judgment — strategy, client relationships, creative problem-solving — get squeezed into whatever time is left.
The tools aren't the problem. It's how they're set up, connected and used. Fix that, and your team gets their time back for the work only they can do.
We make your tools actually work for your team
Flint Consulting is a technology consultancy and implementation partner. We help service businesses — law firms, consultancies, agencies, clinics, property firms and others — design, build and embed the operational systems they need to grow without adding complexity.
See where your time is really going
We look at how work actually moves through your business — not how you think it moves — and design leaner, clearer ways of working that cut out unnecessary back-and-forth, remove bottlenecks and give you real visibility into what's happening across the team.
Make your tools fit how your team actually works
Good tools set up the wrong way create more problems than they solve. We set up and fine-tune your CRM, project management platform and other tools so they match how your team actually works — not the other way around.
Automate the work nobody should be doing manually
We find the repetitive, manual work that's eating your team's time and build automations that handle it reliably. New work coming in, status updates, handovers, reporting — the stuff that should happen automatically without someone remembering to do it.
Every engagement starts with how your business actually operates. We don't sell tools or frameworks — we build systems that fit your team.
The Delivery HQ
The Delivery HQ is an operations command center for your business — a single place where you can see every client, project and commitment at a glance, built inside the tools your team already uses.
In about a month, we diagnose your current operations, design a system tailored to your team, build it in your existing tools and train your people to run it. The result: full operational visibility in about 10 minutes a morning, clear ownership across every project, and a system strong enough to stop overruns and over-servicing from quietly eating your margins.
90-day guarantee: free up at least one full day per week — or we keep working for free.
Big-company discipline. Built for businesses like yours.
We've designed systems for some of the world's largest organisations. Now we build them for businesses like yours — same discipline, none of the overhead.
We're not consultants who hand you a slide deck and leave. Our team embeds alongside yours, builds the system inside your tools, trains your people and stays after go-live to make sure it sticks.
What this looks like in practice
Three people manually re-entering the same data into the same CRM — between every accepted quote and every order
A 25-person sales team quoting large, complex appliance lots with no automated handoff between acceptance and order processing. Three full-time staff doing manual re-entry.
A founder manually emailing more than 10,000 leads one by one — until automation freed up 30+ hours per week
An online academy with thousands of students and a 6-person team, entirely bottlenecked by a founder doing manual email, support and certificate generation.
Building a delivery system from scratch — without stopping live projects
An 8-person agency where every project ran on informal knowledge and the founder staying across everything. No shared standards, no reliable forecasting, no visibility.
Understand first. Then design, build and embed.
Diagnose
We map your current operations through interviews, observation and tool audits. No assumptions.
Design
We create a clear blueprint for the changes needed — covering people, process and communication.
Build
We implement the solution inside your existing tools. No new platforms unless genuinely needed.
Embed
We train your team, provide documentation and stay through the transition to make sure adoption holds.
The goal is always the same: a system your team can run without you in the middle of every decision.
Common questions
What types of businesses do you work with?
We work with service-based businesses — law firms, consultancies, marketing agencies, property agencies and similar — typically teams of 5 to 50 people, where the founder or leadership team is still heavily involved in day-to-day operations and project management. If your business delivers work for clients and your operations haven't scaled with your growth, we can likely help.
Do we need to switch to new tools?
Almost never. We build inside the tools your team already uses — Jira, Asana, ClickUp, Notion, Salesforce, HubSpot and others. If a tool genuinely isn't fit for purpose, we'll tell you — but our default is to make what you have work properly.
How long does a typical engagement take?
Most engagements run about a month from kickoff to handover — though the exact timeline depends on how quickly your team can engage with the process. If availability is limited, we adjust the pace rather than rush it. For businesses that want ongoing support after the initial engagement, we offer support packages and retainers to keep things running smoothly as you grow.
How is this different from hiring a PM or operations manager?
A PM manages work day to day. We design the system that makes that work manageable. After our engagement, your existing team — whether that's a PM, an ops lead or the founder — runs the system independently. We build capability, not dependency.
What does the discovery call involve?
A 30-minute conversation about how your business operates today, what's not working and what you're trying to achieve. We'll ask enough questions to understand whether we're genuinely the right fit — and if we are, we'll walk you through what an engagement would look like and what it involves. If we're not the right fit, we'll tell you that too.